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Privacy and Cookies

Privacy and Cookies

Privacy / Cookie Policy

Cookie Policy

This site and this application uses cookies

What is a cookie?

Cookies are small text strings that the sites visited by the user send to his terminal (usually to the browser), where they are stored and then retransmitted to the same sites on the next visit by the same user. While browsing a site, the user can also receive cookies on his terminal that are sent from different sites or web servers (so-called "third parties"), on which some elements may reside (such as, for example, images, maps, sounds, specific links to pages from other domains) on the site he is visiting.

Cookies, usually present in users' browsers in very large numbers and sometimes even with characteristics of wide temporal persistence, are used for different purposes: execution of IT authentications, session monitoring, storage of information on specific configurations concerning users accessing the server, etc.

In this regard, two macro-categories are therefore identified: "technical" cookies and "profiling" cookies.

to. Technical cookies

Technical cookies are those used for the sole purpose of "carrying out the transmission of a communication over an electronic communications network, or to the extent strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide this service ".

They are not used for other purposes and are normally installed directly by the owner or operator of the website. They can be divided into navigation or session cookies, which guarantee the normal navigation and use of the website (allowing, for example, to make a purchase or authenticate to access restricted areas); analytics cookies, assimilated to technical cookies when used directly by the site operator to collect information, in aggregate form, on the number of users and how they visit the site; functionality cookies, which allow the user to navigate according to a series of selected criteria (for example, the language, the products selected for purchase) in order to improve the service provided.

b. Profiling cookies

Profiling cookies are aimed at creating user profiles and are used in order to send advertising messages in line with the preferences expressed by the same part of surfing the net. Due to the particular invasiveness that these devices may have within the private sphere of users, European and Italian legislation provides that the user must be adequately informed on the use of the same and thus express their valid consent.

Why do we use cookies?

We use cookies to carry out activities that are strictly necessary for the site to function (authentication and access to the private area) and to provide the company service explicitly requested by the user. Therefore, the technical cookies used consist only of the transmission of session identifiers, for the exclusive purpose of facilitating access to the contents of our site; that of analytics cookies, on the other hand, is only used to collect information in aggregate form on the number of users and how they visit the site.

How can cookies be disabled?

You can express your options regarding the use of cookies on our site through the settings of your browser, using one of the configuration procedures described below. It should be noted that the complete disabling of technical cookies by the user could compromise the use of some features of our site.

Firefox:

  1. Open Firefox;
  2. Press the "Alt" button on the keyboard;
  3. In the toolbar located at the top of the browser, select "Tools" and then "Options";
  4. Then select the "Privacy" tab;
  5. Go to "History Settings:" and then to "Use custom settings". Deselect "Accept cookies from sites" and save your preferences.

Internet Explorer:

  1. Open Internet Explorer;
  2. Click on the "Tools" button and then on "Internet Options";
  3. Select the "Privacy" tab and move the slider to the level of privacy you want to set (upwards to block all cookies or downwards to allow them all);
  4. Then click on OK.

Google Chrome:

  1. Open Google Chrome;
  2. Click on the "Tools" icon;
  3. Select "Settings" and then "Advanced settings";
  4. Select "Content settings" under "Privacy";
  5. In the "Cookies" tab you can deselect cookies and save your preferences.

Safari:

  1. Open Safari;
  2. Choose "Preferences" in the toolbar, then select the "Security" panel in the following dialog;
  3. In the "Accept cookies" section it is possible to specify if and when Safari must save cookies from websites. For more information click on the Help button (marked with a question mark);
  4. For more information on the cookies that are stored on your computer, click on "Show cookies".

Privacy policy Bluemoon clothing (GDPR)

Information pursuant to and for the purposes of Legislative Decree 30 June 2003, n. 196 pursuant to art. 13, (Code regarding the protection of personal data) and of the EU Regulation 2016/679 on data protection (GDPR, General Data Protection Regulation UE 2016/679).

This page describes how to manage the site www.bluemoonabbigliamento.it in reference to the Legislative Decree 30 June 2003, n. 196 pursuant to art. 13, (Code regarding the protection of personal data) and to the EU Regulation 2016/679 on data protection (GDPR, General Data Protection Regulation UE 2016/679).

By accessing and / or using the Site, the user declares to have read, understood and accepted to be subject to all the terms and conditions of this document. If you do not agree with this policy, you should not use the Site and its related services and you should not disclose your personal information to us.

Privacy Policy of the sites 

www.VESTITIDASERA.IT

Bluemoonabbigliamento

This Site and this application collect the Personal Data of its Users.

 

Personal data collected for the following purposes and using the following services:

                                                      Purchase form

Personal Data: telephone number, email

Contact management and sending messages

Bluemoon clothing / VESTITIDASERA.IT

Contact the user

Personal Data: email and name

Contact form

Personal Data: ZIP code, city, surname, email, address, name, telephone number, province and state Personal Data: email for

Management of payments through circuit

PayPal or through the carrier's direct collection service for delivery service

Personal Data: various types of Data as specified in the privacy policy of the service

Interaction with live chat platforms

                                                       Widget of www.smartsupp.com

Personal Data: Cookies and Usage Data

Interaction with data collection platforms and other third parties

                                                         Widget of www.smartsupp.com

Personal Data: email and name

Interaction with external social networks and platforms

                                                        Like button and Facebook social widgets

Personal Data: Cookies and Usage Data

                                                         

Personal Data: Cookies and Usage Data

Statistics

Google Analytics with anonymized IP, Google Tag Manager,

Facebook Ads conversion tracking and Google AdWords conversion tracking

Personal Data: Cookies and Usage Data

Viewing content from external platforms

                                                     Widget Google Maps

Personal Data: Cookies and Usage Data

                                                       Google Fonts

Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

 

Sale of goods and services online

The Personal Data collected is used for the provision of services to the User or for the sale of products, including payment and possible delivery.
The Personal Data collected to complete the payment may be those relating to the credit card, the current account used for the transfer or other payment instruments provided. The payment data collected by this application depend on the payment system used.

contact info

 

Data Controller

Bluemoon Clothing Via petrarca 4 35031 Abano Terme (PD) Italy

Owner email address: info@bluemoonabbigliamento.it

Extended policy

Data Controller

Bluemoon of PT Via petrarca 4 35031 Abano Terme (PD) Italy

Owner email address: info@bluemoonabbigliamento.it

Types of data collected

Among the Personal Data collected by this site and this Application, independently or through third parties, there are: email, name, surname, telephone number, address, state, province, postcode, city, Cookie and Usage Data.

Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data are collected.
Personal Data can be freely provided by the User or, in the case of Usage Data, collected automatically when using this site or this Application.
All the data requested by this site and this application are mandatory and, in the absence of their provision, it may be impossible for this site and for this application to provide the service. In cases where this indicates some data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the service or on its operation. 
Users who have doubts about which data are mandatory are invited to contact the owner of the company.
Any use of Cookies - or other tracking tools - by this site and this application or by the owners of third party services used by this Application, unless otherwise specified, has the purpose of providing the service requested by the User , in addition to the additional purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties published or shared through this Application and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.

Method and place of processing the collected data

Method of treatment

The Data Controller processes Users' Personal Data by taking appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
The treatment is carried out using IT and telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, categories of agents involved in the organization of the site (administrative, commercial, marketing, legal, system administrators) or external subjects (such as suppliers of third party technical services, postal couriers, hosting provider, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Owner. The updated list of Managers can always be requested from the Data Controller.

Place

The data are processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. As regards the data transmitted for the provision of the online sales service and the related services, the data are transmitted through the Aruba platform and to the Aruba Spa servers, VAT number 01573850516, with registered office in 24036 Ponte San Pietro (BG), Via San Clemente

times

The Data are processed for the time necessary to perform the service requested by the User, or required by the purposes described in this document, and the User can always ask for the interruption of the treatment or the cancellation of the data at any time.

Such data may also be kept for periods longer than those indicated in Art. 123 of the Code, but in any case for the duration strictly necessary to achieve the purposes for which they are kept

Purpose of the processing of the collected data

User data are collected to allow the owner to provide their services, as well as for the following purposes: contacting the user, managing contacts and sending messages, managing payments, interacting with live chat platforms, interacting with data collection platforms and other third parties, Interaction with external social networks and platforms, Advertising, Remarketing, Statistics and Display of content from external platforms.

The types of Personal Data used for each purpose are indicated in the specific sections of this document.

Details on the processing of Personal Data

Personal data are collected for the following purposes and using the following services:

To Contact the User

This company does not use marketing via mailing lists or newsletters, however if this should be exercised in the future the procedure will be as follows:

By registering with the mailing list or the newsletter, the User's email address is automatically inserted in a list of contacts to which email messages containing information, including commercial and promotional information, relating exclusively to this site or this Application may be transmitted . The User's email address may also be added to this list as a result of registration on this site or this Application or after making a purchase, or contacting us via email.

Personal Data collected: email and name.

Contact form

By filling in the contact form with their Data, the User consents to their use to respond to requests for information, quotes, or any other kind indicated by the form header.

Personal Data collected: ZIP code, city, surname, email, address, name, telephone number, province and state.

Contact by phone or via Whatsapp application

Users who provided their phone number could be contacted for commercial purposes related to this Application, as well as to satisfy requests for support.

Personal Data collected: mobile phone number or landline number.

 

Contact management and sending messages

This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User.
These services may also allow you to collect data relating to the date and time of display of the messages by the User, as well as the interaction of the User with them, such as information on clicks on the links inserted in the messages. are disclosed to other organizations for re-marcheting and are kept for the time necessary and exclusive for the use of the requested service and customer support. Such data is used exclusively by the owners of this site

Bluemoon of PT Via petrarca 4 35031 Abano Terme (PD) Italy for the use of the service.

Payment management

The payment management services allow this site and this Application to process payments by credit card, bank transfer, payments via rechargeable cards or other tools. The data used for payment are acquired directly by the payment service manager requested without being processed in any way by this Application.
Some of these services may also allow the programmed sending of messages to the User, such as emails containing invoices for payment or notifications regarding the payment itself.

PayPal (Paypal)

PayPal is a payment service provided by PayPal Inc., which allows the User to make payments online.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Privacy Policy

Interaction with live chat platforms

This type of service allows you to interact with live chat platforms, managed by third parties, directly from the pages of this Application or this site. This allows the User to contact the support service of this Application or this site or to contact the User while he is browsing his pages.
In the event that an interaction service with live chat platforms is installed, it is possible that, even if the Users do not use the service, the same collects Usage Data relating to the pages in which it is installed. Also, live chat conversations may be recorded.

Widget of www.smartsupp.com

The www.smartsupp.com Widget is an interaction service provided with the Aruba Hosting platform of www.smartsupp.com

Personal Data collected: Cookies and Usage Data.

Place of treatment: Czech Republic. Privasy Policy https://www.smartsupp.com/it/privacy

Interaction with data collection platforms and other third parties

This type of service allows Users to interact with data collection platforms or other services directly from the pages of this Application for the purpose of saving and reusing data.
In the event that one of these services is installed, it is possible that, even if the Users do not use the service, the same collects Usage Data relating to the pages in which it is installed.

The www.smartsupp.com Widget is an interaction service provided with the Aruba Hosting platform of www.smartsupp.com

The data collected through the SMARTSUPP platform reside on the server for 90 days and are then automatically deleted.

The data is collected on the Smartsupp servers, which are located in Czech Republic. The Czech Republic is a member state of the European Union. The data is not stored or sent in any way outside the European Union.

Interaction with social networks and external platforms

This type of service allows interactions with social networks, or with other external platforms, directly from the pages of this Application or this site.
The interactions and information acquired are in any case subject to the User's privacy settings relating to each social network.
In the event that an interaction service with social networks is installed, it is possible that, even if the Users do not use the service, the same collects traffic data relating to the pages in which it is installed.

Like button and Facebook social widgets (Facebook, Inc.)

The "Like" button and Facebook social widgets are interaction services with the Facebook social network, provided by Facebook, Inc.

Personal Data collected: Cookies and Usage Data.

Place of treatment: USA -  Privacy Policy

· Advertising

This type of service allows you to use the User's Data for commercial communication purposes in various advertising forms, such as the banner, also in relation to the User's interests.
This does not mean that all Personal Data are used for this purpose. Data and conditions of use are indicated below.
Some of the services indicated below may use cookies to identify the user or use the behavioral retargeting technique, that is, display personalized advertisements based on the interests and behavior of the user, also detected outside of this application or site. . For more information, we suggest you check the privacy policies of the respective services.

 

This Application uses User Data to send commercial proposals relating to services and products provided by third parties or unrelated to the product or service provided by this Application.

Personal Data collected: email.

 

Facebook Remarketing (Facebook, Inc.)

Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Application or this site with the Facebook advertising network.

Personal Data collected: Cookies and Usage Data.

Place of treatment: USA -  Privacy Policy  -  Opt Out

AdWords Remarketing (Google Inc.)

AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc. which when used connects the activity of this Application or this site with the Adwords advertising network and the Doubleclick Cookie.

Personal Data collected: Cookies and Usage Data.

Place of treatment: USA -  Privacy Policy 

For Facebook cookies: - privacy policy: https://www.facebook.com/privacy/explanation - indications to manage or disable cookies: https://www.facebook.com/help/cookies/

 

· Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.

Google Analytics with anonymized IP (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.
Google could use Personal Data to contextualize and personalize the advertisements of its own advertising network.
This integration of Google Analytics makes your IP address anonymous. Anonymization works by shortening the IP address of the Users within the borders of the member states of the European Union or in other countries adhering to the agreement on the European Economic Area. Only in exceptional cases will the IP address be sent to Google's servers and abbreviated within the United States.

Personal Data collected: Cookies and Usage Data.

Place of treatment: USA -  Privacy Policy  -  Opt Out

Google Tag Manager (Google Inc.)

Google Tag Manager is a statistics service provided by Google Inc.

Personal Data collected: Cookies and Usage Data.

Place of treatment: USA -  Privacy Policy

Facebook Ads conversion tracking (Facebook, Inc.)

Facebook Ads conversion tracking is a statistics service provided by Facebook, Inc. that connects data from the Facebook ad network with the actions performed within this Application.

Personal Data collected: Cookies and Usage Data.

Place of treatment: USA -  Privacy Policy

Google AdWords conversion tracking (Google Inc.)

Google AdWords conversion tracking is a statistics service provided by Google Inc. that connects data from the Google AdWords ad network with the actions performed within this Application.

Personal Data collected: Cookies and Usage Data.

Place of treatment: USA -  Privacy Policy

· Display of content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Application or this site and to interact with them.
In the event that a service of this type is installed, it is possible that, even if the Users do not use the service, the same collects traffic data relating to the pages in which it is installed.

Widget Video YouTube (Google Inc.)

YouTube is a video content visualization service managed by Google Inc. that allows this Application to integrate such content within its pages.

Personal Data collected: Cookies and Usage Data.

Place of treatment: USA -  Privacy Policy

Widget Google Maps (Google Inc.)

Google Maps is a map visualization service managed by Google Inc. that allows this Application to integrate such content within its pages.

Personal Data collected: Cookies and Usage Data.

Place of treatment: USA -  Privacy Policy

Google Fonts (Google Inc.)

Google Fonts is a service of visualization of font styles managed by Google Inc. that allows this Application to integrate such contents within its pages.

Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.

Place of treatment: USA -  Privacy Policy

privacy policy: https://www.google.com/intl/it/policies/privacy/ - indications to manage or disable cookies: https://support.google.com/accounts/answer/61416?hl=it

Further information on Personal Data

· Sale of goods and services online

The Personal Data collected is used for the provision of services to the User or for the sale of products, including payment and possible delivery. The Personal Data collected to complete the payment may be those relating to the credit card, the current account used for the transfer or other payment instruments provided. The payment data collected by this application depend on the payment system used.

Learn more about the treatment

Defense in court

The User's Personal Data may be used by the Owner in court or in the preparatory stages for its possible establishment for the defense against abuse in the use of this Application or the services connected to the site by the User.
The User declares to be aware that the Data Controller may be required to disclose the Data at the request of the public authorities.

Specific information

At the request of the User, in addition to the information contained in this privacy policy, this site may provide the User with additional and contextual information regarding specific services, or the collection and processing of Personal Data.

System log and maintenance

For needs related to operation and maintenance, this Application and any third party services used by it may collect System Logs, i.e. files that record the interactions and which may also contain Personal Data, such as the User IP address.

Information not contained in this policy

More information in relation to the processing of Personal Data may be requested at any time to the Data Controller using the contact information.

Exercise of rights by Users

The subjects to whom the Personal Data refer have the right at any time to obtain confirmation of the existence or otherwise of the same from the Data Controller, to know its content and origin, to verify its accuracy or request its integration , cancellation, updating, rectification, transformation into anonymous form or blocking of Personal Data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, to their treatment. Requests should be addressed to the Data Controller.

This Application and this site do not support "Do Not Track" requests.
To find out if any third-party services used support them, the User is invited to consult their respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page. Please therefore consult this page often, taking as reference the date of last modification indicated at the bottom. In case of non-acceptance of the changes made to this privacy policy, the User is required to cease using this Application or this site and may request the Data Controller to remove his Personal Data. Unless otherwise specified, the previous privacy policy will continue to apply to the Personal Data collected up to that point.

Information on this privacy policy

The Data Controller is responsible for this privacy policy.

Definitions and legal references

Personal Data (or Data)

Any personal information, identified or identifiable, even indirectly, by reference to any other information, including a personal identification number, constitutes personal data.

Usage data

It is the information collected automatically by this Application (or by third-party applications that this Application uses), including: the IP addresses or domain names of the computers used by the User who connects with this Application or this site, the addresses in URI (Uniform Resource Identifier) ​​notation, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error , etc.) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary followed within the Application,with particular reference to the sequence of pages consulted, the parameters relating to the operating system and the User's IT environment.

User

The individual who uses this site or this application, which must coincide with the interested party or be authorized by him and whose personal data are being processed.

Interested

The natural or legal person to whom the Personal Data refers.

Data Processor (or Responsible)

The natural person, legal entity, public administration and any other body, association or body appointed by the Data Controller to process Personal Data, in accordance with the provisions of this privacy policy.

Data Controller (or Owner)

The natural person, legal entity, public administration and any other body, association or body to which they are responsible, even together with another owner, the decisions regarding the purposes, the methods of processing personal data and the tools used, including the profile of the security, in relation to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.

This Application

The hardware or software tool through which Users' Personal Data is collected.

SECURITY OF INFORMATION

 

All information collected on the site is stored and maintained in secure structures that limit access only to the owner of the company and checked regularly to check for the presence of security breaches, and to ensure that all information collected is safe by those who intends to view them without authorization. Bluemoon clothing / VESTITIDASERA.IT complies with all the security measures described by applicable laws and regulations and with all the appropriate measures according to the currently most advanced criteria, to ensure and guarantee the confidentiality of users' personal data, and reduce to the to the minimum, as far as possible, the dangers of unauthorized access, removal, loss or damage to users' personal data.

Cookie

Small portion of data stored within the User's device.

Legal references

Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of Directive no. 95/46 / EC, as well as the provisions of Directive 2002/58 / EC, as updated by Directive 2009/136 / EC, on the subject of Cookies.

In addition to what is indicated in this document, the User can manage preferences relating to Cookies directly within his browser and prevent - for example - that third parties can install them. Through the browser preferences it is also possible to delete the cookies installed in the past, including the cookie in which the consent to the installation of cookies by this site is eventually saved. It is important to note that by disabling all cookies, the functioning of this site may be compromised. The User can find information on how to manage cookies in his browser at the following addresses:  Google Chrome ,  Mozilla Firefox ,  Apple Safari  and  Microsoft Windows Explorer .

In the case of services provided by third parties, the User can also exercise his right to object to tracking by inquiring through the third party's privacy policy, through the opt out link if explicitly provided or by contacting the same directly.

This privacy statement only concerns this Application.

Padua 04/01/2019

For more information, contact the company

Bluemoon clothing / VESTITIDASERA.IT

via petrarca 4 abano terme PD 35031

info@bluemoonabbigliamento.it

Our eshop makes use of technical cookies: session cookies, to save preferences and to collect aggregate navigation data (via Google Analytics) for statistical purposes only, to verify the correct functioning of the system and with anonymized IP.

Most browsers (Chrome, Internet Explorer, Firefox, Safari, etc.) are configured to accept cookies, but also allow, through their settings, to disable them. However, it should be highlighted how disabling cookies can cause the website to malfunction. In any case, the user has the option to disable the use of cookies by selecting the appropriate setting on the browser.

General terms and conditions of sale

www.VESTITIDASERA.IT is an integral part of the BLUEMOONABBIGLIAMENTO brand and all its content is managed and maintained by BLUEMOONABBIGLIAMENTO.
Access to and use of VESTITIDASERA.IT BLUEMOONABBIGLIAMENTO as well as the offer and sale of products from BLUEMOONABBIGLIAMENTO are activities governed by these general conditions of use and sale.
Access to and use of this website as well as the purchase of products on www.VESTITIDASERA.IT presuppose the reading, knowledge and acceptance of these general conditions. By accessing the BLUEMOONABBIGLIAMENTO website, users undertake to accept and comply with all the conditions contained in this website.
INTELLECTUAL PROPERTY RIGHTS.
WWW.VESTITIDASERA.IT and all its contents are owned by BLUEMOONABBIGLIAMENTO. This includes documentation, images, fonts, design, music, software, codes and format scripts.
Any reproduction, alteration, transmission, publication or redistribution to third parties, for commercial purposes, is strictly prohibited if without the express written consent provided by BLUEMOONABBIGLIAMENTO.
BLUEMOONABBIGLIAMENTO prohibits the use of the content or trademarks on the site for any other purpose and purpose other than those mentioned above.
The images contained on the WWW.VESTITIDASERA.IT website are owned by BLUEMOONABBIGLIAMENTO. Any use of these images, not authorized by a written consent from BLUEMOONABBIGLIAMENTO, will be prosecuted in accordance with the law.
COMMERCIAL POLICY.
WWW.VESTITIDASERA.IT has created and published the BLUEMOONABBIGLIAMENTO website with the aim of offering a service reserved exclusively for its customers.
The products on sale on the BLUEMOONABBIGLIAMENTO / WWW.VESTITIDASERA.IT website are mainly intended for the Final Consumer. By Final Consumer, BLUEMOONABBIGLIAMENTO means a natural person of adult age who acts on BLUEMOONABBIGLIAMENTO for purposes unrelated to his or her commercial, entrepreneurial or professional activity.
BLUEMOONABBIGLIAMENTO therefore invites users who are not attributable to the category of Final Consumers to contact our company to establish a possible wholesale relationship.
In consideration of the commercial policy described above, BLUEMOONABBIGLIAMENTO reserves the right not to process orders for goods whose use is not intended for the Final Consumer or orders that do not comply with its commercial policy and these general conditions.
APPLICABLE LAW, JURISDICTION AND JURISDICTION.
These general conditions of use are governed by Italian law and must be interpreted in accordance with Italian law. The Customer accepts the exclusive jurisdiction of the Italian courts. For any controversy related to the use of this website and to the purchases made by BLUEMOONABBIGLIAMENTO the Court of Padua will be exclusively competent.
ERRORS OR INACCURACIES, DISSERVICES OF THE WEBSITE.
BLUEMOONABBIGLIAMENTO publishes information on its website in order to provide a constantly updated service to its customers, and has taken every useful precaution in order to ensure its users that the contents of BLUEMOONABBIGLIAMENTO are accurate and do not contain incorrect or out of date information at the date of their publication; however BLUEMOONABBIGLIAMENTO disclaims any responsibility for the possibility of any technical or factual inaccuracies and / or typographical errors which it will immediately correct as soon as detected, also following a report.
BLUEMOONABBIGLIAMENTO disclaims any responsibility for the possibility that, due to a particular configuration of the computer used by the Customer or a malfunction, the colors of the products displayed on the site may show slight differences compared to the original ones.
BLUEMOONABBIGLIAMENTO also reserves the right to make corrections and changes to the site whenever it deems it necessary without giving prior notice.
BLUEMOONABBIGLIAMENTO has adopted adequate technical and organizational measures to safeguard the security of its services on BLUEMOONABBIGLIAMENTO as well as to allow the Customer to identify and correct any data entry errors before submitting the order, and guarantees that its BLUEMOONABBIGLIAMENTO site is protected according to the international standards for the Internet. If used correctly, the User is protected from the risk of viruses.
BLUEMOONABBIGLIAMENTO, however, cannot guarantee users that the website will operate continuously, without interruptions and in the absence of errors or malfunctions due to the connection to the internet when cookies are disabled in the user's browser and declines any related liability as well as any liability relating to any problems, damages or risks that the user may encounter while using the site.
BLUEMOONABBIGLIAMENTO / www.VESTITIDASERA.IT reserves the right to refuse orders received from individuals or companies that have previously created administrative problems relating to unsuccessful payments or to multiple unjustified or incorrect returns. also reserves the right to deactivate the customer's account considered unreliable.

The customer in placing an order on this site www.VESTITIDASERA.IT and accepting the terms of general conditions, expressly undertakes to pay for the goods requested at the time of order confirmation, through the payment method chosen during the forwarding of the order itself, if you refuse to retry the shipment for any reason not attributable to the company www.VESTITIDASERA.IT 

For example, if, due to an afterthought, or due to lack of availability at the time of delivery and intends to send the goods back without collecting it, the company www.VESTITIDASERA.IT has the legal faculty to ask for refunds of its own offices and legal advisers. 'full shipping cost required to send the goods, including, in the case of cash on delivery for € .3,00, the cash on delivery fee, which is anticipated by the company www.VESTITIDASERA.IT when booking orders. The delivery times of 1-2 days described on the site are to be considered entirely indicative, as there could be slight delays due to holidays, weekends, or due to carrier delays not attributable to the company that owns this site.

Right of withdrawal:

According to the European directive 2011/83, the customer can exercise the right of withdrawal to be exercised within and no later than 14 days.

Changes / Replacements / Withdrawals

INSTRUCTIONS

1. To request the return authorization, and any refund, the customer must register on the site, log-in, enter his private area and request it within 14 days of receiving the products. In the reserved area, the customer can search for the order in which he can select the product for which he intends to request a return, indicate the reasons and methods (size change, color change, article change, refund, rethinking or returned for a voucher to be spent on VESTITIDASERA.IT Once the return request has been received, we will send the customer a written confirmation of receipt.

2.Once the request has been received, BLUEMOONABBIGLIAMENTO will contact the customer to agree on the return of the goods, with the shipment by the customer by post or courier.In the event we request the sending of the courier by us, if agreed, the customer must prepare the package with the product or products it intends to return and deliver everything to the employee who will pick it up directly at the place and on the day indicated for the agreed return.

3. The items requested in return must be of equal or greater value, possibly paying the difference to that of the returned goods, while if there has been only an afterthought, and you want to return the goods by requesting a refund of the amount paid, you can return the good that must have been kept in perfect condition and not used.

Whenever the asset has been partially deteriorated, a percentage will be retained for a decrease in the value of the poorly guarded asset, as required by the new legislation.

4.In the method of return made for reimbursement, for second thoughts or for reasons not attributable to the company VESTITIDASERA.IT, the costs for shipments will always be borne by the customer.

The cost of shipping for both sending and returning is set at € 6.69, plus in the event that the customer had opted for cash on delivery when ordering, the € 3 will also be deducted. for the service requested, which will be deducted from the final refund due. In all cases, the reimbursement for the expense of returning the garment as it is carried out in person to re-send it, will never exceed the sum established in this contract equivalent to € 6.69. The refund will be made by bank transfer on customer's account or credit card with which he made the payment and will take place within a maximum of 14 days from the date of the return request. This timing may vary slightly depending on the banking circuit used.

5. The return of the garments must be received at the headquarters of BLUEMOONABBIGLIAMENTO at Bluemoon clothing via petrarca 4 Abano Terme 35031 (PD) within 14 days from the written authorization to the Customer by the Returns Department BLUEMOONABBIGLIAMENTO

RETURNS TERMS AND CONDITIONS

The garments must not have been worn, washed or altered and must not show any signs of use, outside the normal garment testing procedure.

• Each item must be returned including all original labels, packs and accessories (Dustbags, hangers, clothes covers etc.) received together with the order which are considered to all intents and purposes an integral part of the product itself and which must not have been damaged and / or altered.

• In the event that the Customer receives defective goods, or that errors occur in shipments by VESTITIDASERA.IT, it is required to follow the same instructions above. the company reserves the right to request photographic evidence before authorizing returns for defective goods and to make provisions for the return shipment of the goods at its headquarters.

• All items returned will be subjected to a verification by the company, this verification is necessary to specify that all the parameters listed in the return procedure have been respected by the customer. VESTITIDASERA.IT reserves the right to establish a charge equal to a percentage of the value of the returned goods in cases where the return does not comply with all the terms and conditions set out in the new return right code established by the European directive 2011/83 .

The WWW.VESTITIDASERA.IT company of Bluemoon clothing based in Via Petrarca 4 in Abano Terme (PD) reserves the right not to accept further orders from customers who have repeatedly made use and abuse of the return procedure for questions of unjustified rethinking.

Text prepared 05-06-2020

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